By entering into a project with Creative Studio, you are consenting to be bound by the terms of these policies and procedures.
CHARGES AND PAYMENT: Hourly Based Project Rate: $325/hour, 1 hour minimum
Additional Rush Charge: x2 Hourly Rate for projects needed within 2 weeks.
WordPress Set-Up : $5500 + $1,000 for each page.
50% Deposit must be received before work is started.
Printed items must be paid for before item is placed into production.
Final designs must be paid in full before print ready file is released.
Creative Studio shall issue a invoice in respect of the proposed charges, and the Customer shall pay to Creative Studio the charges calculated correctly in accordance with the current fees set as mentioned above. The customer will consequently pay following invoices within 15 days of receipt of it or be subject to a 10% late fee.
The Customer is responsible for any and all fees associated with collections should the invoice go unpaid for 90 days. 90 days past the invoice issue date the invoice will be sent to a collections company should the invoice have gone unpaid.
No refunds. If a project is canceled and the number of hours spent does not equal the deposit paid, a credit will be applied to your account for a future graphic design project.
Quotes are valid for 90 days. After 90 days we will need to re-quote the project
Approving the proof must be your responsibility before your job can proceed to production. Creative Studio will not be responsible to proof nor approve your work for any typographic errors, omissions or mistakes. While we will bring to your attention any errors that we notice, YOU ARE RESPONSIBLE FOR APPROVAL OF PROOFS, PROOF READING AND ERRORS. We are not responsible for images that are supplied incorrectly (low resolution, incorrect color or blurred). The color of your proofs as they appear on your monitor are only a representation of the final printed piece and may vary slightly. Creative Studio is not financially responsible for reprinting jobs (or any fees associated with that). All print jobs must be inspected upon arrival for quality. Any printing errors must be reported within 30 days from invoice date to be eligible for reprint.
Graphic designs created at Creative Studio are custom-created and exclusive to each business, so the designs are yours after final payment has been made. Note that we reserve the right to use stock images where necessary.
Creative Studio shall perform the Services with reasonable care and skill and in accordance with generally recognized commercial practices and standards.
Creative Studio warrants that operation of the digital elements will be uninterrupted and free of errors, viruses and material defects for a period of 12 months from Acceptance of site going live. If the digital elements do not so perform within the 12 month period, Creative Studio shall, for no additional charge, promptly ensure repair.
WEBSITE DOMAINS + HOSTING
Website domains and hosting are purchased through the 3rd party Go Daddy. All costs are relayed to the client with a reimbursement convenience charge from MN Creative Studio. Creative Studio is not responsible for any services or products from Go Daddy and it is the client’s responsibility to choose and monitor services received accordingly.
INTELLECTUAL PROPERTY RIGHTS
All Intellectual Property Rights in designs created (including in the content, design elements and designs as a whole) arising in connection with this agreement shall be the property of the Customer, and Creative Studio hereby assigns all such Intellectual Property Rights to the Customer.
Creative Studio warrants that, to the extent it processes any Personal Data on behalf of the Customer:
(a) it shall act only on instructions from the Customer; and
(b) it has in place appropriate technical and organizational security measures against unauthorized or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data.
Each party shall protect the Confidential Information of the other party against unauthorized disclosure by using the same degree of care as it takes to preserve and safeguard its own confidential information of a similar nature, being at least a reasonable degree of care.
All media releases, public announcements and public disclosures by Creative Studio relating to this agreement or its subject matter, including promotional or marketing material, shall be co-ordinated with the Customer and approved by the Customer prior to release. We reserve the right to add completed projects to our portfolio and a website credit to the footer of your website. If there is a privacy issue involved, please inform us.
WEBSITE DOMAINS + HOSTING